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Why is SteamVR failing to connect?
Why is SteamVR failing to connect?

Check for a Gray Glove Icon

  • ✅ Open the SteamVR main interface.

  • Check whether a “gray glove icon” appears (this indicates that SteamVR recognizes the glove device, but it has not been assigned correctly).


If There is a Gray Icon

Follow the steps based on your tracker type:

➤ Using a Lighthouse tracking system (e.g., Tundra Tracker / VIVE Tracker):

  1. Go to: SteamVR → Settings → Controllers → Manage Trackers.

  2. Assign each tracker to Left Hand / Right Hand / Held in Hand.

  3. After assigning, restart SteamVR and check if the icon returns to normal.


➤ Using standalone headset tracking (e.g., Quest / PICO with controllers as trackers):

  1. Find the UDCAP software shortcut → Right-click → “Open file location”.

  2. Go to the udcap-bin-win64 folder.

  3. Right-click ucap_overlay.exeRun as Administrator.

  4. Check if the glove icon is detected.


If There is No Gray Icon

  1. Check whether UDCAP plugin is enabled in SteamVR:

    • Go to: SteamVR → Settings → Startup/Shutdown → Add-ons.

    • Check if udcap plugin is listed and enabled.


If UDCAP Plugin is Missing

  1. Restart the UDCAP software.

  2. Check if the plugin path is correctly set:

    • Locate the UDCAP installation directory (the folder containing ucap).

    • Copy the ucap folder to: SteamVR installation directory → drivers folder (e.g., C:\Program Files (x86)\Steam\steamapps\common\SteamVR\drivers).

  3. Restart both UDCAP software and SteamVR.


If the Add-on Exists but Gloves Still Don’t Show Up

  1. Go to: SteamVR → Settings → Startup/Shutdown → Add-ons.

  2. Disable any other add-ons of the same type (e.g., other hand tracking or skeletal driver plugins).

  3. Add-on conflicts may cause detection failures.


✅ Final Recommendation

  • Always restart SteamVR and UDCAP software after making any changes.

  • If the problem persists, record your steps and software versions, and contact technical support.

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